Brevo vs Customer.io
Brevo
Score 82
Customer.io
Score 84
Quick Verdict
Winner: Customer.io
Customer.io currently ranks higher for overall value. Brevo remains a strong option for specific workflows.
| Feature | Brevo | Customer.io | Winner |
|---|
| Starting price | 9 USD | 100 USD | Brevo |
| Editor score | 82 | 84 | Customer.io |
| Category overlap | email-marketing | email-marketing | Tie |
Choose Brevo if...
- - Businesses with large contact lists and moderate email frequency (per-email pricing saves money)
- - SMBs wanting email, SMS, WhatsApp, CRM, and chat without buying separate tools
- - Developers needing transactional email API alongside marketing campaigns
Choose Customer.io if...
- - SaaS and product-led growth companies
- - Technical teams with developers available
- - Apps needing in-app and push notification campaigns
Is Brevo better than Customer.io?
Customer.io currently leads by score, but both tools can be the right fit depending on your use case.