Brevo vs Customer.io

Quick Verdict

Winner: Customer.io

Customer.io currently ranks higher for overall value. Brevo remains a strong option for specific workflows.

Brevo

Ease of use8.0
Features8.0
Pricing10.0
Support8.0
Overall8.0

Customer.io

Ease of use8.0
Features8.0
Pricing6.0
Support8.0
Overall8.0
FeatureBrevoCustomer.ioWinner
Starting price9 USD100 USDBrevo
Editor score8284Customer.io
Category overlapemail-marketingemail-marketingTie

Choose Brevo if...

  • - Businesses with large contact lists and moderate email frequency (per-email pricing saves money)
  • - SMBs wanting email, SMS, WhatsApp, CRM, and chat without buying separate tools
  • - Developers needing transactional email API alongside marketing campaigns

Choose Customer.io if...

  • - SaaS and product-led growth companies
  • - Technical teams with developers available
  • - Apps needing in-app and push notification campaigns
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Is Brevo better than Customer.io?

Customer.io currently leads by score, but both tools can be the right fit depending on your use case.

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