Gelato
Score 80
Gelato vs Gorgias
Gorgias
Score 66
Quick Verdict
Winner: Gelato
Gelato is currently ranked higher for overall value. Gorgias remains a strong alternative depending on your workflow and budget.
Gelato
Ease of use9.0
Features10.0
Pricing10.0
Support9.0
Overall10.0
Gorgias
Ease of use9.0
Features10.0
Pricing9.0
Support9.0
Overall10.0
| Feature | Gelato | Gorgias | Winner |
|---|---|---|---|
| Starting price | 0 USD | 10 USD | Gelato |
| Free plan | Yes | No | Gelato |
| Editor score | 80 | 66 | Gelato |
Choose Gelato if...
- - E-commerce stores prioritizing fast delivery and customer experience
- - Global brands selling across multiple countries
- - Sustainability-focused businesses reducing shipping emissions
Choose Gorgias if...
- - Shopify and BigCommerce stores processing 500+ support tickets per month
- - D2C brands looking to automate repetitive order-related inquiries
- - E-commerce teams that want to measure support's impact on revenue
Is Gelato better than Gorgias?
It depends on your priorities. Gelato currently ranks higher overall, but both tools are competitive options.
Try Gelato Free →
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