Gorgias
Score 66
Gorgias vs ShipBob
ShipBob
Score 82
Quick Verdict
Winner: ShipBob
ShipBob is currently ranked higher for overall value. Gorgias remains a strong alternative depending on your workflow and budget.
Gorgias
Ease of use9.0
Features10.0
Pricing9.0
Support9.0
Overall10.0
ShipBob
Ease of use8.0
Features10.0
Pricing10.0
Support8.0
Overall10.0
| Feature | Gorgias | ShipBob | Winner |
|---|---|---|---|
| Starting price | 10 USD | 0 USD | ShipBob |
| Free plan | No | No | Tie |
| Editor score | 66 | 82 | ShipBob |
Choose Gorgias if...
- - Shopify and BigCommerce stores processing 500+ support tickets per month
- - D2C brands looking to automate repetitive order-related inquiries
- - E-commerce teams that want to measure support's impact on revenue
Choose ShipBob if...
- - Growing e-commerce brands scaling beyond self-fulfillment
- - Businesses wanting to offer 2-day shipping competitively
- - Multi-channel sellers (DTC + Amazon + retail)
Is Gorgias better than ShipBob?
It depends on your priorities. ShipBob currently ranks higher overall, but both tools are competitive options.
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