Gorgias
Score 66
Spocket
Score 77
Quick Verdict
Winner: Spocket
Spocket currently ranks higher for overall value. Gorgias remains a strong option for specific workflows.
| Feature | Gorgias | Spocket | Winner |
|---|
| Starting price | 10 USD | 39.99 USD | Gorgias |
| Editor score | 66 | 77 | Spocket |
| Category overlap | ecommerce | ecommerce | Tie |
Choose Gorgias if...
- - Shopify and BigCommerce stores processing 500+ support tickets per month
- - D2C brands looking to automate repetitive order-related inquiries
- - E-commerce teams that want to measure support's impact on revenue
Choose Spocket if...
- - Dropshippers prioritizing fast shipping and customer experience
- - Shopify store owners wanting US/EU-based product sourcing
- - E-commerce brands building reputation on quality and delivery speed
Is Gorgias better than Spocket?
Spocket currently leads by score, but both tools can be the right fit depending on your use case.