respond.io vs Tidio

Quick Verdict

Winner: Tidio

Tidio currently ranks higher for overall value. respond.io remains a strong option for specific workflows.

respond.io

Ease of use8.0
Features8.0
Pricing6.0
Support8.0
Overall8.0

Tidio

Ease of use9.0
Features9.0
Pricing9.0
Support9.0
Overall9.0
Featurerespond.ioTidioWinner
Starting price79 USD29 USDTidio
Editor score8086Tidio
Category overlapcustomer-supportcustomer-supportTie

Choose respond.io if...

  • - E-commerce businesses communicating with customers via WhatsApp and social media
  • - Support teams managing conversations across multiple messaging platforms
  • - International businesses where customers prefer WhatsApp over email

Choose Tidio if...

  • - Small e-commerce businesses needing live chat and basic automation
  • - Startups wanting affordable AI chatbot capabilities
  • - Teams looking to reduce support volume with automated responses
Try respond.io Free →Try Tidio Free →
Is respond.io better than Tidio?

Tidio currently leads by score, but both tools can be the right fit depending on your use case.

Try respond.io Free →Try Tidio Free →