respond.io
Score 80
Tidio
Score 86
Quick Verdict
Winner: Tidio
Tidio currently ranks higher for overall value. respond.io remains a strong option for specific workflows.
| Feature | respond.io | Tidio | Winner |
|---|
| Starting price | 79 USD | 29 USD | Tidio |
| Editor score | 80 | 86 | Tidio |
| Category overlap | customer-support | customer-support | Tie |
Choose respond.io if...
- - E-commerce businesses communicating with customers via WhatsApp and social media
- - Support teams managing conversations across multiple messaging platforms
- - International businesses where customers prefer WhatsApp over email
Choose Tidio if...
- - Small e-commerce businesses needing live chat and basic automation
- - Startups wanting affordable AI chatbot capabilities
- - Teams looking to reduce support volume with automated responses
Is respond.io better than Tidio?
Tidio currently leads by score, but both tools can be the right fit depending on your use case.