CloudTalk
Score 82
CloudTalk vs Help Scout
Help Scout
Score 84
Quick Verdict
Winner: Help Scout
Help Scout is currently ranked higher for overall value. CloudTalk remains a strong alternative depending on your workflow and budget.
CloudTalk
Ease of use9.0
Features10.0
Pricing9.0
Support9.0
Overall10.0
Help Scout
Ease of use9.0
Features10.0
Pricing9.0
Support9.0
Overall10.0
| Feature | CloudTalk | Help Scout | Winner |
|---|---|---|---|
| Starting price | 19 USD | 25 USD | CloudTalk |
| Free plan | No | Yes | Help Scout |
| Editor score | 82 | 84 | Help Scout |
Choose CloudTalk if...
- - Sales teams making international calls and needing CRM integration
- - Customer support teams requiring call center features (routing, recording, analytics)
- - Remote teams needing business phone numbers in multiple countries
Choose Help Scout if...
- - Growing businesses (10-50 employees) prioritizing customer relationships
- - Teams transitioning from shared email inbox to proper helpdesk
- - Companies wanting personalized support without enterprise complexity
Is CloudTalk better than Help Scout?
It depends on your priorities. Help Scout currently ranks higher overall, but both tools are competitive options.
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