Gorgias
Score 66
Shippo
Score 80
Quick Verdict
Winner: Shippo
Shippo is currently ranked higher for overall value. Gorgias remains a strong alternative depending on your workflow and budget.
| Feature | Gorgias | Shippo | Winner |
|---|
| Starting price | 10 USD | 19 USD | Gorgias |
| Free plan | No | Yes | Shippo |
| Editor score | 66 | 80 | Shippo |
Choose Gorgias if...
- - Shopify and BigCommerce stores processing 500+ support tickets per month
- - D2C brands looking to automate repetitive order-related inquiries
- - E-commerce teams that want to measure support's impact on revenue
Choose Shippo if...
- - E-commerce startups wanting carrier-level shipping rates immediately
- - SaaS platforms building shipping functionality into their products
- - Growing brands scaling shipping operations
Is Gorgias better than Shippo?
It depends on your priorities. Shippo currently ranks higher overall, but both tools are competitive options.