respond.io
Score 80
respond.io vs Zendesk
Zendesk
Score 90
Quick Verdict
Winner: Zendesk
Zendesk is currently ranked higher for overall value. respond.io remains a strong alternative depending on your workflow and budget.
respond.io
Ease of use9.0
Features10.0
Pricing6.0
Support9.0
Overall10.0
Zendesk
Ease of use9.0
Features10.0
Pricing7.0
Support9.0
Overall10.0
| Feature | respond.io | Zendesk | Winner |
|---|---|---|---|
| Starting price | 79 USD | 55 USD | Zendesk |
| Free plan | No | No | Tie |
| Editor score | 80 | 90 | Zendesk |
Choose respond.io if...
- - E-commerce businesses communicating with customers via WhatsApp and social media
- - Support teams managing conversations across multiple messaging platforms
- - International businesses where customers prefer WhatsApp over email
Choose Zendesk if...
- - Mid-sized to large companies with complex support operations
- - Businesses requiring extensive customization and integrations
- - Teams managing high ticket volumes (1,000+ tickets/month)
Is respond.io better than Zendesk?
It depends on your priorities. Zendesk currently ranks higher overall, but both tools are competitive options.
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