Zendesk
Customer SupportZendesk review, pricing and use-case breakdown.
Best Customer Support Tools 2026
Compare the best customer support and helpdesk tools with verified pricing and side-by-side verdicts.
Last updated automatically · 1 min read
Quick Picks
Our Methodology
We score tools on usability, features, value, support, and real-world fit for SMB workflows. Rankings are data-driven and updated through script-based reviews.
#1
Zendesk
Editor score 90
#2
Freshdesk
Editor score 88
#3
Tidio
Editor score 86
#4
Help Scout
Editor score 84
#5
CloudTalk
Editor score 82
#6
respond.io
Editor score 80
#7
Landbot
Editor score 79
| Feature | Price | Score | Winner |
|---|---|---|---|
| Zendesk | 55 USD | Score 90 | Tie |
| Freshdesk | 15 USD | Score 88 | Tie |
| Tidio | 29 USD | Score 86 | Tie |
| Help Scout | 25 USD | Score 84 | Tie |
| CloudTalk | 19 USD | Score 82 | Tie |
| respond.io | 79 USD | Score 80 | Tie |
| Landbot | 45 USD | Score 79 | Tie |
What is the best Customer Support tool?
Zendesk currently leads this category by our weighted score model.
How often do rankings update?
Rankings update when content and pricing monitoring scripts detect meaningful changes.