CloudTalk vs Freshdesk
CloudTalk
Bewertung 82
Freshdesk
Bewertung 88
Schnelles Fazit
Gewinner: Freshdesk
Freshdesk is currently ranked higher for overall value. CloudTalk remains a strong alternative depending on your workflow and budget.
CloudTalk
Benutzerfreundlichkeit9.0
Freshdesk
Benutzerfreundlichkeit9.0
| Funktion | CloudTalk | Freshdesk | Gewinner |
|---|
| Starting price | 19 USD | 15 USD | Freshdesk |
| Free plan | No | Yes | Freshdesk |
| Editor score | 82 | 88 | Freshdesk |
Wählen Sie CloudTalk, wenn...
- - Sales teams making international calls and needing CRM integration
- - Customer support teams requiring call center features (routing, recording, analytics)
- - Remote teams needing business phone numbers in multiple countries
Wählen Sie Freshdesk, wenn...
- - Kleine bis mittelgroße Unternehmen, die erschwinglichen Multi-Channel-Support benötigen
- - Teams, die von E-Mail-Support zu organisiertem Ticketing übergehen
- - Unternehmen, die Zendesk-Funktionalität zu geringeren Kosten suchen
Is CloudTalk better than Freshdesk?
It depends on your priorities. Freshdesk currently ranks higher overall, but both tools are competitive options.