CloudTalk
Score 82
CloudTalk vs Zendesk
Zendesk
Score 90
Quick Verdict
Winner: Zendesk
Zendesk is currently ranked higher for overall value. CloudTalk remains a strong alternative depending on your workflow and budget.
CloudTalk
Ease of use9.0
Features10.0
Pricing9.0
Support9.0
Overall10.0
Zendesk
Ease of use9.0
Features10.0
Pricing7.0
Support9.0
Overall10.0
| Feature | CloudTalk | Zendesk | Winner |
|---|---|---|---|
| Starting price | 19 USD | 55 USD | CloudTalk |
| Free plan | No | No | Tie |
| Editor score | 82 | 90 | Zendesk |
Choose CloudTalk if...
- - Sales teams making international calls and needing CRM integration
- - Customer support teams requiring call center features (routing, recording, analytics)
- - Remote teams needing business phone numbers in multiple countries
Choose Zendesk if...
- - Mid-sized to large companies with complex support operations
- - Businesses requiring extensive customization and integrations
- - Teams managing high ticket volumes (1,000+ tickets/month)
Is CloudTalk better than Zendesk?
It depends on your priorities. Zendesk currently ranks higher overall, but both tools are competitive options.
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