folk CRM

The CRM that works like a spreadsheet — manage contacts, deals, and outreach without the bloat.

crm-sales
Our Score
4.5

Starting at $25 /month

Try folk CRM Free →

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4.5
Excellent Choice

folk CRM Score

Ease of Use
4.6
Features
4.4
Value
4.6
Support
4.2

Based on our editorial review across usability, features, value, support, and integrations.

Best For

Startups and small businesses (2-25 people) needing a lightweight CRMVenture capital firms managing deal flow and portfolio relationshipsRecruiting agencies tracking candidates across hiring pipelinesAgencies managing client relationships and partnership outreachAnyone currently using spreadsheets as their CRM and ready to upgrade

Best For

Startups and small businesses (2-25 people) needing a lightweight CRM

Free Trial

No

Standout Feature

Spreadsheet-like Interface for managing contacts with CRM power

Track Record

Since 2020

What Problem It Solves

Small teams and startups often face a CRM dilemma: spreadsheets are flexible but don't scale (no automation, no email tracking, no pipeline views), while traditional CRMs like Salesforce are powerful but take weeks to set up and require dedicated admins. folk solves this by combining the familiarity of a spreadsheet interface with genuine CRM functionality — pipelines, email sequences, contact enrichment, and interaction history. Teams can import their existing spreadsheet data (or LinkedIn contacts via the Chrome extension), set up custom fields and pipeline stages in minutes, and start managing relationships the same day. The result is a CRM that people actually use instead of abandoning after two weeks. For teams managing diverse relationships (not just sales), folk's multiple group system means one tool handles prospects, investors, candidates, and partners — replacing the chaos of multiple spreadsheets and disjointed tools.

Key Features

  • Spreadsheet-like Interface for managing contacts with CRM power
  • folkX Chrome Extension for importing contacts from LinkedIn and Gmail
  • Email Sequences with personalization, scheduling, and tracking
  • Multiple Pipelines with custom stages for sales, recruiting, and more
  • Magic Fields that auto-enrich contact data from public sources
  • Contact Groups for organizing separate relationship databases
  • Email Sync with Gmail and Outlook for automatic interaction logging

Pros

  • + Intuitive spreadsheet UI eliminates the CRM learning curve entirely
  • + Versatile for sales, recruiting, fundraising, and partnership management
  • + Chrome extension imports LinkedIn contacts in two clicks
  • + Built-in email sequences with open and click tracking
  • + Clean, modern design that teams actually enjoy using

Cons

  • - Limited reporting and analytics compared to mature CRMs
  • - No built-in phone dialer or call tracking functionality
  • - Integration ecosystem is smaller than HubSpot or Salesforce
  • - Email sequence features are basic compared to dedicated outreach tools

Pricing

Standard

$25

/month

  • + Pipeline management
  • + Email campaigns
  • + AI Assistants and magic fields
  • + LinkedIn extension and 5,000+ integrations

Premium

$50

/month

  • + Custom objects and Deals module
  • + Email sequences with tracking
  • + Advanced roles and permissions
  • + Dashboards and API access

Custom

$100

/month

  • + All Standard and Premium features
  • + Custom enrichment and AI limits
  • + Dedicated point of contact
  • + Custom billing arrangements

Starting at $25 /month

Try folk CRM Free →

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Our Verdict

folk CRMHighly Recommended

folk CRM is the anti-Salesforce. Where traditional CRMs are designed for large sales organizations with dedicated admins, folk is designed for small teams who just need to manage relationships effectively without a three-month onboarding process. The spreadsheet-like interface is the key differentiator — if you've managed contacts in a Google Sheet before, folk will feel immediately familiar, but with CRM superpowers layered on top.

The real magic is in how folk handles different use cases. You can create multiple "groups" (essentially separate CRM databases) for different purposes: one for sales prospects, another for investors, a third for recruiting candidates, and a fourth for partnership contacts. Each group has its own pipeline stages, custom fields, and views. This flexibility makes folk uniquely suited for venture capital firms, agencies, and startups who manage diverse relationships beyond just sales. The Chrome extension that lets you import contacts from LinkedIn profiles and Gmail threads is excellent — two clicks and the contact is in your CRM with all available data.

The limitations are predictable for a young product. folk lacks the depth of reporting and analytics that mature CRMs offer. There's no built-in phone dialer, no advanced forecasting, and the automation capabilities are basic compared to HubSpot or Pipedrive. The email sequencing feature works well for outreach but doesn't match dedicated tools like Lemlist or Apollo. Integration options are growing but still limited compared to established players.

Our recommendation: folk is perfect for small teams (2-25 people) who need a flexible, easy-to-use CRM for managing diverse relationships — not just sales. If you're a VC firm, recruiting agency, startup founder, or anyone who manages contacts across multiple contexts, folk delivers remarkable value. If you need advanced sales analytics, phone dialing, or enterprise-grade reporting, look at Pipedrive or HubSpot.

Related Tools

How much does folk CRM cost?

folk offers three paid plans. The Standard plan costs $20/user/month (billed annually) or $25/user/month (billed monthly) and includes unlimited contacts, 2 email sequences, the folkX Chrome extension, and basic integrations. The Premium plan costs $40/user/month (annual) or $50/user/month (monthly) and adds unlimited email sequences, email tracking, enrichment credits, and advanced integrations. The Custom plan has tailored pricing for larger teams with dedicated support and custom onboarding. folk also offers a 14-day free trial on all plans. There is no permanent free plan.

Can folk replace HubSpot or Salesforce?

For small teams, yes — folk can replace HubSpot's free CRM or Salesforce Essentials while being much simpler to use. folk handles contact management, deal pipelines, email sequences, and basic reporting well enough for teams under 25 people. However, for larger organizations that rely on HubSpot's marketing automation, advanced analytics, or Salesforce's enterprise features (custom objects, advanced workflows, territory management), folk is not a replacement. Think of folk as the CRM for teams that found HubSpot confusing and Salesforce overkill.

What makes folk different from other CRMs?

Three things set folk apart. First, the spreadsheet-like interface makes it instantly familiar — no CRM training needed. Second, folk is designed for relationship management broadly, not just sales. You can manage investors, candidates, partners, and customers in separate groups within one tool. Third, the folkX Chrome extension lets you import contacts from LinkedIn profiles and company pages in two clicks, automatically enriching them with available data. Most CRMs focus on sales pipeline management; folk focuses on making contact and relationship management effortless across any context.

Starting at $25 /month

Try folk CRM Free →

Affiliate link

Try folk CRM Free →

Affiliate link