Freshdesk vs respond.io
Freshdesk
Puntuación 88
respond.io
Puntuación 80
Veredicto rápido
Ganador: Freshdesk
Freshdesk currently ranks higher for overall value. respond.io remains a strong option for specific workflows.
| Característica | Freshdesk | respond.io | Ganador |
|---|
| Starting price | 15 USD | 79 USD | Freshdesk |
| Editor score | 88 | 80 | Freshdesk |
| Category overlap | customer-support | customer-support | Empate |
Elige Freshdesk si...
- - [ES] Small to mid-sized businesses needing affordable multi-channel support
- - [ES] Teams transitioning from email support to organized ticketing
- - [ES] Companies seeking Zendesk functionality at lower cost
Elige respond.io si...
- - Negocios de e-commerce comunicándose con clientes vía WhatsApp y redes sociales
- - Equipos de soporte gestionando conversaciones a través de múltiples plataformas de mensajería
- - Negocios internacionales donde los clientes prefieren WhatsApp sobre email
Is Freshdesk better than respond.io?
Freshdesk currently leads by score, but both tools can be the right fit depending on your use case.