Freshdesk vs respond.io
Freshdesk
Poengsum 88
respond.io
Poengsum 80
Rask konklusjon
Vinner: Freshdesk
Freshdesk currently ranks higher for overall value. respond.io remains a strong option for specific workflows.
| Funksjon | Freshdesk | respond.io | Vinner |
|---|
| Starting price | 15 USD | 79 USD | Freshdesk |
| Editor score | 88 | 80 | Freshdesk |
| Category overlap | customer-support | customer-support | Uavgjort |
Velg Freshdesk hvis...
- - Små til mellomstore bedrifter som trenger rimelig multikanal støtte
- - Team som går fra e-poststøtte til organisert billetting
- - Selskaper som søker Zendesk-funksjonalitet til lavere kostnad
Velg respond.io hvis...
- - E-commerce businesses communicating with customers via WhatsApp and social media
- - Support teams managing conversations across multiple messaging platforms
- - International businesses where customers prefer WhatsApp over email
Is Freshdesk better than respond.io?
Freshdesk currently leads by score, but both tools can be the right fit depending on your use case.