Aircall

Cloud phone system for sales and support teams with deep CRM integrations, call routing, analytics, and easy setup for 17,000+ companies.

communication
Điểm Đánh Giá
4.3

Bắt đầu từ $40 /tháng

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4.3
Đáng dùng

Điểm Aircall

Dễ sử dụng
4.1
Tính năng
4.2
Giá trị
4.4
Hỗ trợ
4.0

Dựa trên đánh giá biên tập của chúng tôi về tính dễ sử dụng, tính năng, giá trị, hỗ trợ và tích hợp.

Tốt nhất cho

Sales and support teams heavily using CRMs like HubSpot or SalesforceRemote teams needing a simple, reliable cloud phone systemCompanies prioritizing ease of use and fast deployment

Tốt nhất cho

Sales and support teams heavily using CRMs like HubSpot or Salesforce

Dùng thử miễn phí

Không

Tính năng nổi bật

Cloud phone system with local and international numbers

Thành tích

Từ năm 2014

Vấn đề nó giải quyết

Aircall solves the disconnect between phone calls and CRM systems by integrating deeply so every call is automatically logged, recorded, and linked to the right contact or deal. Sales and support teams waste time manually logging call notes and switching between phone apps and CRMs. Aircall embeds directly into tools like Salesforce and HubSpot, allowing reps to click-to-dial from contacts, see caller information instantly, and have all call data synced automatically. This eliminates data entry, improves visibility for managers, and ensures no customer interaction is lost. The cloud-based system also means remote teams can use business numbers from anywhere without VPNs or hardware.

Tính năng chính

  • Cloud phone system with local and international numbers
  • Deep CRM integrations (HubSpot, Salesforce, Pipedrive, Zendesk)
  • Smart call routing and IVR
  • Call recording and monitoring
  • Real-time analytics and performance dashboards
  • Click-to-dial from browser and CRM
  • Mobile and desktop apps with call continuity

Ưu điểm

  • + Best-in-class CRM integrations that automatically log calls and sync data
  • + Extremely easy setup (launch in minutes, no hardware)
  • + Clean, intuitive interface with minimal learning curve
  • + Excellent customer support and onboarding
  • + Reliable call quality and uptime

Nhược điểm

  • - Premium pricing compared to competitors like CloudTalk
  • - International calling can get expensive
  • - Limited features outside of calling (no video conferencing or team chat)
  • - Phone number costs are additional to base subscription

Giá cả

Essentials

$40

/tháng

  • + Per user/month (min 3 users)
  • + Unlimited inbound calls
  • + 100+ integrations
  • + Call recording
  • + IVR
  • + Click-to-dial

Professional

$70

/tháng

  • + Per user/month (min 3 users)
  • + Power dialer
  • + Call whispering
  • + Advanced analytics
  • + Salesforce CTI
  • + Live call monitoring

Custom

Custom

Contact sales

  • + Custom pricing (min 25 users)
  • + All Professional features
  • + Custom onboarding
  • + API developer support
  • + SLA and SSO

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Nhận định của chúng tôi

AircallĐáng dùng

Aircall is the best cloud phone system for teams whose workflow revolves around a CRM. Its integrations with HubSpot, Salesforce, Pipedrive, and Zendesk are not just checkbox features — they're deeply embedded, automatically logging calls, syncing contact data, and providing click-to-dial directly within the CRM interface. If your sales or support team spends their day in a CRM and makes dozens of calls, Aircall removes the friction between phone and data entry in a way no competitor matches as smoothly.

The pricing reflects this premium positioning. The Essentials plan starts at $30/user/month (billed annually), which is notably higher than CloudTalk ($25) or OpenPhone ($15). The Professional plan at $50/user/month adds power dialer, call whispering, and advanced analytics that sales managers need. Phone numbers cost extra ($5-15/month depending on country), and international calling rates can add up. For teams making high volumes of CRM-connected calls, the productivity gains easily offset the premium. For teams that rarely call or don't use a CRM, cheaper alternatives deliver better value.

Choose Aircall if you're a sales or support team heavily reliant on HubSpot, Salesforce, or similar CRMs and need phone calls to flow seamlessly into your existing workflow. Its setup takes minutes, call quality is reliable, and the interface requires almost no training. Skip Aircall if you need a unified communications platform with video conferencing and team messaging, if you're budget-constrained with a small team, or if your calling needs are primarily international with high volume — where per-minute rates could erode the cost advantage.

Công cụ liên quan

Is Aircall good for small businesses?

Aircall works well for small sales and support teams using CRMs, but the pricing is on the higher side. The Essentials plan ($30/user/month) is more expensive than alternatives like CloudTalk ($25) or OpenPhone ($15). However, if your team lives in HubSpot or Salesforce and makes frequent calls, Aircall's integration value justifies the premium. For very small teams (under 5 people) not using a CRM, simpler and cheaper options are better.

Does Aircall offer a free plan?

Aircall does not offer a free plan, but you can request a demo and free trial to fully evaluate the platform with your team. The Essentials plan starts at $30/user/month (billed annually) and includes inbound and outbound calling, call recording, IVR, and basic analytics. The Professional plan at $50/user/month adds power dialer, call whispering, advanced analytics, and Salesforce integration. For larger teams, Aircall offers custom Enterprise pricing with dedicated account management and SLA guarantees. Phone number costs are additional, typically $5-15/month per number depending on country.

What is the starting price of Aircall?

Aircall Essentials plan starts at $30/user/month (annual billing), which includes core features like inbound and outbound calling, call recording, IVR menus, click-to-dial, and basic CRM integrations with HubSpot and Pipedrive. The Professional plan at $50/user/month adds advanced features like power dialer, call whispering and monitoring, advanced analytics dashboards, and Salesforce integration. Custom Enterprise plans are available for larger organizations needing dedicated support, custom onboarding, and service-level agreements. Phone number costs are additional, typically $5-15/month per number depending on country and type.

Bắt đầu từ $40 /tháng

Dùng thử Aircall miễn phí →

Liên kết tiếp thị liên kết

Dùng thử Aircall miễn phí →

Liên kết tiếp thị liên kết