Trainual

Knowledge management platform for documenting SOPs, onboarding employees, and training teams at scale.

hr-education
Our Score
4.5

Starting at $249 /month

4.5
Excellent Choice

Trainual Score

Ease of Use
4.6
Features
4.4
Value
4.6
Support
4.2

Based on our editorial review across usability, features, value, support, and integrations.

Best For

Growing businesses with 15-500 employees that need to systematize operationsFranchise operations that need consistent training across multiple locationsCompanies with high employee turnover that need repeatable onboarding processesOperations-focused businesses documenting SOPs for the first timeBusinesses preparing for scale by getting institutional knowledge out of founders' heads

Best For

Growing businesses with 15-500 employees that need to systematize operations

Free Trial

No

Standout Feature

Step-by-step SOP builder with text, images, video, screen recording, and embedded content

Track Record

Since 2018

What Problem It Solves

Trainual solves the institutional knowledge problem that every growing business encounters. As companies scale past 10-15 employees, the informal knowledge transfer that worked when everyone sat in the same room breaks down. New hires take months to become productive because training is ad hoc and inconsistent. When key employees leave, critical process knowledge walks out the door with them. Teams make mistakes because procedures are not documented or are outdated. Trainual provides a structured system for capturing, organizing, and distributing operational knowledge so that every employee has access to the same playbook. It transforms onboarding from an inconsistent, manager-dependent experience into a systematic process where new hires know exactly what they need to learn and managers can verify they have learned it.

Key Features

  • Step-by-step SOP builder with text, images, video, screen recording, and embedded content
  • Role-based training assignments that automatically push content to employees by position
  • Completion tracking dashboard showing each employee's training progress in real-time
  • Built-in knowledge testing with quizzes to verify comprehension after each module
  • Organizational chart with role definitions and responsibility mapping
  • Content search engine that lets employees find answers without asking managers
  • HR integrations with Gusto, BambooHR, and Rippling for automated onboarding triggers

Pros

  • + Purpose-built for business documentation, making SOP creation faster than generic tools
  • + Automatic role-based training assignment eliminates manual onboarding coordination
  • + Clean content editor that supports multiple media types without technical skills required
  • + Completion tracking gives managers visibility into who has learned what
  • + AI content generation helps speed up initial documentation of existing processes

Cons

  • - Base pricing of $250/month is steep for very small teams under 15 employees
  • - Not a full LMS, lacking SCORM compliance, advanced assessments, and external certifications
  • - Limited customization of the training experience compared to dedicated e-learning platforms
  • - Content cannot be easily exported or migrated to other platforms

Pricing

Core

$249

/month

  • + Unlimited AI documentation
  • + 500+ templates and screen recording
  • + Group training, testing and tracking
  • + Integrations and mobile app

Pro

$319

/month

  • + Everything in Core
  • + Individual training paths
  • + Video transcriptions and 15GB video storage
  • + 300 e-signatures/year and org chart

Premium

$399

/month

  • + Everything in Pro
  • + Unlimited video storage and e-signatures
  • + Custom branding and custom domain
  • + SSO and 15GB SCORM storage

Starting at $249 /month

Our Verdict

TrainualHighly Recommended

Trainual solves a very specific problem that almost every growing business faces: critical knowledge lives in the heads of senior employees, and there is no reliable way to transfer it to new hires or cross-train team members. The platform makes it straightforward to document processes using a mix of text, images, videos, screen recordings, and embedded content, then assign that documentation as required training for specific roles.

The onboarding use case is where Trainual shines brightest. When a new employee is added and assigned a role, Trainual automatically pushes the relevant training content to them, tracks their progress through each module, and tests comprehension with built-in quizzes. Managers get a dashboard showing exactly what each team member has and has not completed. The content editor is clean and supports multiple media types without requiring technical skills. The organizational chart feature that maps who does what is a nice bonus.

The main limitation is scope. Trainual is not a full LMS, it is a documentation and training tool. It lacks features like SCORM compliance, advanced assessment types, certificate generation for external certifications, or the depth of analytics that dedicated learning platforms provide. The pricing can feel steep for very small teams since the base plan starts at $250/month for up to 25 employees. Companies with fewer than 10 employees may find it hard to justify the investment over a well-organized Google Docs or Notion workspace. But for businesses in the 15-500 employee range that are serious about systematizing their operations, Trainual offers a purpose-built solution that generic tools simply cannot match.

Related Tools

How much does Trainual cost and what are the pricing tiers?

Trainual offers two main plans. The Small Business plan starts at $250/month for up to 25 employees and includes unlimited documentation, role-based training assignments, completion tracking, quizzes, organizational chart, and standard integrations. Additional employees above 25 are charged on a per-seat basis. The Growth plan starts at $417/month and adds advanced features like custom branding, priority support, single sign-on (SSO), API access, and dedicated onboarding assistance. Annual billing is available at a discount. Trainual does not offer a free plan, but provides a 7-day free trial on all plans. The per-seat cost decreases as team size increases.

How does Trainual compare to Notion or Google Docs for business documentation?

Trainual, Notion, and Google Docs can all store business documentation, but they serve different purposes. Notion and Google Docs are general-purpose tools that require you to build your own structure for training content, manually track who has read what, and separately manage onboarding checklists. Trainual is purpose-built for business playbooks with automatic training assignment by role, completion tracking, knowledge testing, and HR system integration. The tradeoff is cost and flexibility: Notion and Google Docs are cheaper and more flexible for general documentation, while Trainual is more expensive but eliminates the work of building and managing a training system manually. If you need accountability that employees have consumed and understood content, Trainual provides that out of the box.

Can Trainual replace a Learning Management System (LMS)?

Trainual can replace an LMS for internal business training and onboarding, but it is not a full LMS replacement for all use cases. Trainual excels at documenting standard operating procedures, assigning role-based training, and tracking completion for internal teams. It handles the most common SMB training scenarios well. However, it lacks features that formal LMS platforms offer: SCORM and xAPI compliance for third-party courseware, advanced assessment types beyond basic quizzes, formal certification management, blended learning with ILT scheduling, and detailed learning analytics. If your training needs are primarily internal SOPs and onboarding, Trainual is simpler and more focused than most LMS platforms. If you need to deliver compliance training with formal certifications or host third-party course content, a dedicated LMS like TalentLMS or Docebo is more appropriate.

Starting at $249 /month