Freshdesk vs Help Scout
Freshdesk
Score 88
Help Scout
Score 84
Hurtig konklusion
Vinder: Freshdesk
Freshdesk currently ranks higher for overall value. Help Scout remains a strong option for specific workflows.
| Funktion | Freshdesk | Help Scout | Vinder |
|---|
| Starting price | 15 USD | 25 USD | Freshdesk |
| Editor score | 88 | 84 | Freshdesk |
| Category overlap | customer-support | customer-support | Uafgjort |
Vælg Freshdesk, hvis...
- - Små til mellemstore virksomheder, der har brug for overkommelig multi-kanal support
- - Teams der overgår fra email-support til organiseret ticketing
- - Virksomheder, der søger Zendesk-funktionalitet til lavere pris
Vælg Help Scout, hvis...
- - Voksende virksomheder (10-50 medarbejdere), der prioriterer kunderelationer
- - Teams, der overgår fra delt email-indbakke til ordentlig helpdesk
- - Virksomheder, der ønsker personlig support uden enterprise-kompleksitet
Is Freshdesk better than Help Scout?
Freshdesk currently leads by score, but both tools can be the right fit depending on your use case.