Freshdesk vs Help Scout
Freshdesk
Puntuación 88
Help Scout
Puntuación 84
Veredicto rápido
Ganador: Freshdesk
Freshdesk currently ranks higher for overall value. Help Scout remains a strong option for specific workflows.
| Característica | Freshdesk | Help Scout | Ganador |
|---|
| Starting price | 15 USD | 25 USD | Freshdesk |
| Editor score | 88 | 84 | Freshdesk |
| Category overlap | customer-support | customer-support | Empate |
Elige Freshdesk si...
- - [ES] Small to mid-sized businesses needing affordable multi-channel support
- - [ES] Teams transitioning from email support to organized ticketing
- - [ES] Companies seeking Zendesk functionality at lower cost
Elige Help Scout si...
- - Empresas en crecimiento (10-50 empleados) que priorizan relaciones con clientes
- - Equipos en transición de bandeja de entrada compartida a helpdesk apropiado
- - Compañías que desean soporte personalizado sin complejidad empresarial
Is Freshdesk better than Help Scout?
Freshdesk currently leads by score, but both tools can be the right fit depending on your use case.