Freshdesk vs Help Scout

Veredicto rápido

Ganador: Freshdesk

Freshdesk currently ranks higher for overall value. Help Scout remains a strong option for specific workflows.

Freshdesk

Facilidad de uso9.0
Características9.0
Precios9.0
Soporte9.0
General9.0

Help Scout

Facilidad de uso8.0
Características8.0
Precios9.0
Soporte8.0
General8.0
CaracterísticaFreshdeskHelp ScoutGanador
Starting price15 USD25 USDFreshdesk
Editor score8884Freshdesk
Category overlapcustomer-supportcustomer-supportEmpate

Elige Freshdesk si...

  • - [ES] Small to mid-sized businesses needing affordable multi-channel support
  • - [ES] Teams transitioning from email support to organized ticketing
  • - [ES] Companies seeking Zendesk functionality at lower cost

Elige Help Scout si...

  • - Empresas en crecimiento (10-50 empleados) que priorizan relaciones con clientes
  • - Equipos en transición de bandeja de entrada compartida a helpdesk apropiado
  • - Compañías que desean soporte personalizado sin complejidad empresarial
Probar Freshdesk gratis →Probar Help Scout gratis →
Is Freshdesk better than Help Scout?

Freshdesk currently leads by score, but both tools can be the right fit depending on your use case.

Probar Freshdesk gratis →Probar Help Scout gratis →
Probar Freshdesk gratis →

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