Freshdesk
Score 88
Zendesk
Score 90
Hurtig konklusion
Vinder: Zendesk
Zendesk currently ranks higher for overall value. Freshdesk remains a strong option for specific workflows.
| Funktion | Freshdesk | Zendesk | Vinder |
|---|
| Starting price | 15 USD | 55 USD | Freshdesk |
| Editor score | 88 | 90 | Zendesk |
| Category overlap | customer-support | customer-support | Uafgjort |
Vælg Freshdesk, hvis...
- - Små til mellemstore virksomheder, der har brug for overkommelig multi-kanal support
- - Teams der overgår fra email-support til organiseret ticketing
- - Virksomheder, der søger Zendesk-funktionalitet til lavere pris
Vælg Zendesk, hvis...
- - Mellemstore til store virksomheder med komplekse supportoperationer
- - Virksomheder, der kræver omfattende tilpasning og integrationer
- - Teams, der administrerer høje ticket-volumener (1.000+ tickets/måned)
Is Freshdesk better than Zendesk?
Zendesk currently leads by score, but both tools can be the right fit depending on your use case.