Freshdesk vs Zendesk
Freshdesk
Puntuación 88
Zendesk
Puntuación 90
Veredicto rápido
Ganador: Zendesk
Zendesk currently ranks higher for overall value. Freshdesk remains a strong option for specific workflows.
| Característica | Freshdesk | Zendesk | Ganador |
|---|
| Starting price | 15 USD | 55 USD | Freshdesk |
| Editor score | 88 | 90 | Zendesk |
| Category overlap | customer-support | customer-support | Empate |
Elige Freshdesk si...
- - [ES] Small to mid-sized businesses needing affordable multi-channel support
- - [ES] Teams transitioning from email support to organized ticketing
- - [ES] Companies seeking Zendesk functionality at lower cost
Elige Zendesk si...
- - Empresas medianas a grandes con operaciones de soporte complejas
- - Negocios requiriendo personalización extensiva e integraciones
- - Equipos gestionando altos volúmenes de tickets (1,000+ tickets/mes)
Is Freshdesk better than Zendesk?
Zendesk currently leads by score, but both tools can be the right fit depending on your use case.