Freshdesk vs Zendesk

Veredicto rápido

Ganador: Zendesk

Zendesk currently ranks higher for overall value. Freshdesk remains a strong option for specific workflows.

Freshdesk

Facilidad de uso9.0
Características9.0
Precios9.0
Soporte9.0
General9.0

Zendesk

Facilidad de uso9.0
Características9.0
Precios7.0
Soporte9.0
General9.0
CaracterísticaFreshdeskZendeskGanador
Starting price15 USD55 USDFreshdesk
Editor score8890Zendesk
Category overlapcustomer-supportcustomer-supportEmpate

Elige Freshdesk si...

  • - [ES] Small to mid-sized businesses needing affordable multi-channel support
  • - [ES] Teams transitioning from email support to organized ticketing
  • - [ES] Companies seeking Zendesk functionality at lower cost

Elige Zendesk si...

  • - Empresas medianas a grandes con operaciones de soporte complejas
  • - Negocios requiriendo personalización extensiva e integraciones
  • - Equipos gestionando altos volúmenes de tickets (1,000+ tickets/mes)
Probar Freshdesk gratis →Probar Zendesk gratis →
Is Freshdesk better than Zendesk?

Zendesk currently leads by score, but both tools can be the right fit depending on your use case.

Probar Freshdesk gratis →Probar Zendesk gratis →
Probar Freshdesk gratis →

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