Help Scout
Score 84
Help Scout vs Zendesk
Zendesk
Score 90
Hurtig konklusion
Vinder: Zendesk
Zendesk currently ranks higher for overall value. Help Scout remains a strong option for specific workflows.
Help Scout
Brugervenlighed8.0
Funktioner8.0
Priser9.0
Support8.0
Samlet8.0
Zendesk
Brugervenlighed9.0
Funktioner9.0
Priser7.0
Support9.0
Samlet9.0
| Funktion | Help Scout | Zendesk | Vinder |
|---|---|---|---|
| Starting price | 25 USD | 55 USD | Help Scout |
| Editor score | 84 | 90 | Zendesk |
| Category overlap | customer-support | customer-support | Uafgjort |
Vælg Help Scout, hvis...
- - Voksende virksomheder (10-50 medarbejdere), der prioriterer kunderelationer
- - Teams, der overgår fra delt email-indbakke til ordentlig helpdesk
- - Virksomheder, der ønsker personlig support uden enterprise-kompleksitet
Vælg Zendesk, hvis...
- - Mellemstore til store virksomheder med komplekse supportoperationer
- - Virksomheder, der kræver omfattende tilpasning og integrationer
- - Teams, der administrerer høje ticket-volumener (1.000+ tickets/måned)
Is Help Scout better than Zendesk?
Zendesk currently leads by score, but both tools can be the right fit depending on your use case.
Prøv Help Scout gratis →
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